I'm a client

Getting Started & Setup Guides

• How to reset your Customer Portal password
• How to prepare for your technician installation
• How to self-install your new modem

Plans & Services

• How to cancel your service
• How to move your service to a new address
• How to change your internet plan (Upgrade or Downgrade)

Account & Profile Management

• How to update your contact information (email/phone)
• How to set up your new Customer Portal account

Technical Support & Troubleshooting

• What do the lights on my modem mean?
• How to improve your WiFi signal and coverage

Billing & Payments

• How to Read and Understand Your Bill