Returning Modem and Equipment After Service Cancellation to Avoid Fees

Introduction

If you have recently canceled your Josu Support Company service, it is important to properly return all modems and equipment provided during your subscription to avoid any additional return fees. This guide will walk you through the necessary steps to complete the return process smoothly.

Return Policy Overview

All modems and equipment must be returned within 14 days of service cancellation. Failure to do so may result in return fees charged to your account.

Step-by-Step Return Instructions

Follow these steps to ensure your equipment is returned properly:

1. Locate all equipment that was provided by Josu Support Company, including modems, cables, and any accessories.
2. Package the equipment securely in a box to prevent damage during shipment.
3. Refer to your cancellation confirmation email for the return shipping address.
4. Ship the package using a trackable shipping method to ensure delivery confirmation.
5. Keep the shipping receipt and tracking number for your records and as proof of return.

Need Assistance?

If you have any questions or require help with the return process, please contact Josu Support Company's customer service. Our team is ready to assist you to ensure a hassle-free return experience.

Additional Tips

• Do not return equipment to a Josu Support Company retail location unless instructed.
• Verify that all items listed in your original equipment bundle are included to avoid incomplete returns.
• Ensure the package is labeled clearly with your account number and contact information.

Conclusion

Properly returning your Josu Support Company modem and equipment after canceling service is essential to avoid additional fees. By following this guide, you can ensure a smooth and efficient return process. Thank you for choosing Josu Support Company, and please reach out if you need further assistance.